top of page

Shipping Information


alNaqi Fragrances is the operator of ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

            We currently deliver across India to all metros and certain non-metro cities. We have tied up with a       reliable logistics partner that ensures reliable delivery of items across cities.

Delivery Terms

  • Order deliveries will be made between 10:00 AM to 6:00 PM Monday – Saturday (Excluding public holidays).

  • Transit Time Domestically
               In general, domestic shipments are in transit for 2 - 7 days

  • Dispatch Time                                                                                                                                                                Orders are usually dispatched within a business day of payment of order.

  • Change Of Delivery Address                                                                                                                                       For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

Tracking Notifications
                Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

Customer service
                For all customer service enquiries, please email us at

bottom of page